Funnels

Chain pages and events into an ordered flow and see exactly where visitors drop off between each step.

Funnels need the Numative tracker, so they apply to standalone sites. Sites in GA4 mode show a notice in place of the Funnels tab.

What a funnel is

A funnel is an ordered sequence of steps a visitor moves through. Each step is a page (a path, globs allowed) or an event (a custom event name). Numative counts the unique visitors who reach each step in order within a single visit, and shows the drop-off between one step and the next, so you can see exactly where people fall out of a flow.

Steps must happen in order, but not back to back: other pageviews between two steps are fine. What matters is that step 2 happens after step 1, in the same visit.

What a step can be

Step typeMatchesExample
PageA pageview whose path matches (globs allowed)/pricing
EventA custom event sent with this nameSignup

Build a funnel

  1. 1

    Track the steps you need

    Page steps need no setup: they use pageviews you already collect. Event steps need the event sent from your site. See Custom events.

  2. 2

    Open the Funnels tab

    In your site's dashboard, open Funnels and click New funnel.

  3. 3

    Add ordered steps

    Give the funnel a name, then add at least two steps in the order they happen. For each step choose Page or Event and enter the path or event name. A funnel can have up to twelve steps.

  4. 4

    Save

    The report renders immediately over your selected date range. Like goals, funnels are retroactive: they match your existing history, so you see results from before the funnel existed.

Worked example: a signup flow

A three-step funnel from the pricing page to a completed purchase:

StepTypeValue
1Page/pricing
2EventSignup
3EventPurchase

If 1,000 visitors view /pricing, 300 then send Signup, and 90 go on to Purchase, the funnel shows a 70% drop after pricing, a further 21% drop before purchase, and a 9% overall completion. That middle drop is where to look first.

Reading the report

  • Per step: unique visitors who reached it, and that as a percentage of the visitors who entered the funnel.
  • Between steps: how many visitors dropped off and the drop-off rate.
  • Overall completion: the share of entrants who reached the final step.

Funnels honor the dashboard's filters and segments, so you can compare the same flow across sources, campaigns or devices to see which audience converts best.